dealingwith@dealingwithDecember 8, 2025 at 02:11 PMftrain.com/wwic.html is canon. It's not even on the list to be considered for removal from the canon2011daniel.industries/2011/01/06/wwic-why-wasnt-i-consulted/daniel.industriesWWIC: Why Wasn't I Consulted[Ftrain: The Web Is a Customer Service Medium][1]. Paul Ford has been writing on the web longer than most and as usual this piece is excellent...
